Training and Coaching

We genuinely believe that training alone is not sufficient to effectively tackle stress, ensure the health of staff and support business improvement. However, we provide training and coaching to support a risk based approach, including:

Strategic planning sessions

These half day sessions are usually targeted at Senior Managers and include information on legal requirements, the business case, programme design options, and good practice case studies. This ‘information’ component is followed by discussions to explore why a stress management programme is being developed (business drivers), what is expected (desired outcomes), and what systems would work best in the organisation, including who should be in the steering group (programme design that is ‘fit for purpose’). This session results in an action plan for developing a stress risk management programme.

Steering group training and action planning

We provide training for an internal steering group to help them facilitate the risk management process. This group would ordinarily consist of representatives from Senior management, Occupational health, Health and safety, Human resources, Staff representatives / trade unions, Operational areas. This training aims to familiarise them with the HSE Standards, good practice and the stages of the risk management process. The 1 day training course guides the group through each step of the process, concluding with an action planning session to establish how each of the steps will be implemented to maximise effectiveness and impact.

Focus group facilitator training

The effectiveness of focus groups to explore the risks identified in the risk assessment and seek solutions for risk reduction depends largely on the skills of the facilitator. We can provide training for your staff to become ‘in-house’ facilitators.

Stress: awareness training for staff (Half day course)

  • To raise awareness of the causes, signs, and impact
  • To learn techniques for reducing stress and improving wellbeing
  • To raise awareness of the systems in place within the workplace to reduce stress and improve wellbeing
  • To raise awareness of the responsibilities of all staff in preventing and reducing stress in the workplace

Stress: the key role of line managers (1 day course)

  • Increase understanding of what stress is, what the signs and causes are
  • Increase understanding of HSE requirements around work-related stress
  • Recognise local risks and develop an action plan
  • Understand and develop competencies for preventing and reducing stress at work (in line with HSE/CIPD competency framework)
  • Understand the steps to take if a member of staff displays signs of stress or reports stress
  • Understand the organisation’s holistic approach to preventing stress and promoting wellbeing
  • Action planning for reducing stress and improving wellbeing

Stress: developing management competencies to prevent and reduce stress (2 day course)

  • Assessment of competency using HSE/CIPD tool
  • Understand and develop competencies for preventing and reducing stress at work (in line with HSE/CIPD competency framework)
  • Exercises and case studies in the four competency areas
    • Respect and responsibility - managing emotions and having integrity
    • Managing and communicating existing and future work
    • Reasoning and managing difficult situations
    • Managing the individual within the team
  • Action planning for further development of competencies

Coaching: developing management competencies to prevent and reduce stress

For some managers, developing competencies is preferred in a one-on-one setting, with a trained coach to facilitate behaviour change. We have a coaching programme aimed at these specific behaviours that have been identified as essential in preventing and reducing stress within their team (HSE/CIPD competency framework). This coaching involves:

  • 360 feedback from colleagues
  • Self report assessment of competence
  • Gaps analysis
  • 4-8 sessions with a trained coach to explore areas for improvement and encourage behaviour change
  • Action planning
  • Review

We tailor these courses for each client, for more information please contact us to discuss your requirements.